Privacy Policy

We (“We,” “Us,” or “Our”) are committed to safeguarding your personal information and your privacy.

This Privacy Policy explains how we collect and store the information you provide through the official website CanvexOne (the “website”).

These principles will be upheld:

  • To ensure transparency about how we collect and process your personal information:

We want you to be able to make informed decisions about how your personal data is used and processed. That's why we've created this website. To do so, we apply a range of methods and procedures to deliver clear, relevant information about the use of personal data.

If we determine that you require specific details, we will provide the information at the appropriate date and time.

We are available to answer any questions and to clarify any legal limitations that may apply. Please contact us by email at info@canvexone.com.

  • Personal information will be used only for the purposes outlined in this policy.

We may process Personal Data for various purposes, including to provide and operate the website, connect you with third-party trading platforms (the 'Services'), improve the site, protect our rights and interests, support the maintenance and delivery of the services, comply with legal and regulatory obligations, and carry out administrative and business operations that enable the provision and use of the services.

We also process your personal information to better understand your preferences and needs.

  • To access essential tools for protecting your rights regarding personal data:

To help you exercise your rights, we have robust processes in place. Contact Us at any time to request information about your Personal Data. We can modify or delete it, stop using it for specific or general purposes, or transfer it to you or to a third party. We will work to accommodate your requests.

  • Protect your personal information:

Although we cannot guarantee the absolute security of your personal information, we do guarantee that we will continue to implement a range of measures and best practices to help keep it protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy explains the types of personal data the company collects about individuals and how that information is processed, shared with third parties, protected, and otherwise managed.

This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through a combination of additional information we hold or can access.

This Policy defines “processing” as any operation that involves the use or collection of personal data. It includes the management, structuring, and storage of such data.

Our services are intended for a general audience and are not designed for individuals under the age of 18. We do not knowingly collect information from anyone under 18, nor do we knowingly allow such individuals to use our services. If we become aware that we have collected information about a minor, we will delete it as quickly as possible.

2. What personal information do we hold about you?

When you use our services or channels, or visit our official website, we may collect personal data. In some cases, we may ask you to provide it directly. In others, we gather it by analyzing how you use our services and channels, or by receiving your personal data from our verified third-party partners.

3. You are not required to disclose personal information to the company, and there will be no adverse consequences if you choose not to.

You are not required to provide us with personal data. However, in some situations, not providing certain details may prevent us from delivering our services or may limit your ability to access the website.

4. What personal data do we collect? When you visit our official website, we collect the following personal information:

This includes your online activity log, traffic data (including your IP address and the date and time of access), the language you use, software crash logs, the type of browser, and information about the device you use. This information is not personal information and cannot be used to identify you.

Personal Data We Receive from You: Any personal data you voluntarily provide to Us when you connect with a third-party online trading platform through Us.

Personal information you submit directly to third-party trading platforms to facilitate trading, including your full name, address, phone number, and email address.

5. Legal basis and purposes for processing personal data

The company processes your personal data for the purposes set out in this section, in accordance with the applicable legal basis.

Without a lawful basis, the company cannot use your personal information. The legal grounds the company relies on to process your personal information are:

  • You have provided your consent to the processing of your personal data for one or more purposes. This applies when you submit personal information via the official website so that we can transfer it to a third-party trading platform.
  • The Company or third parties may need to process data to pursue their legitimate interests, for example, to improve our services or to establish, exercise, or defend legal claims.
  • Processing is necessary to comply with a legal obligation.

For more details on the processing required to protect legitimate interests, please contact us by email.

Below is a list of the purposes and legal bases for which we may process the personal data you provide to us.

Scope
Legal basis

To share your personal information with third parties, at your request, to enable access to digital trading services

At your request, we may collect personal information from you for the purpose of forwarding it to third-party companies.

You have consented to the processing of your personal data for one or more purposes.

To respond to your requests, questions, or concerns about our services, we may need certain personal information.

Processing is necessary to pursue the legitimate interests of the company or a third party.

Personal data is processed to comply with legal, administrative, and judicial obligations and to satisfy applicable regulatory requirements.

Processing is necessary to comply with legal obligations.

To improve Our Services, we may use Personal Data. This includes, among other things, any crash or malfunction reports we collect in relation to the services.

Processing is necessary for the legitimate interests of the company or those of a third party.

To Prevent Fraud and Misuse of Our Services

Processing is necessary to pursue the company’s legitimate interests or those of a third party.

To conduct and manage activities that align with our service requirements, including back-office operations, business development, strategic decision-making, and oversight mechanisms.

Processing is required to pursue the company’s legitimate interests or those of a third party.

To support decision-making on a range of issues, we apply a variety of analytical methods, including statistical techniques.

Processing is necessary to pursue the company’s legitimate interests or those of a third party.

To protect our assets, rights, and interests—as well as those of third parties—we may process personal data to establish, exercise, or defend legal claims. Any such processing is conducted in accordance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.

Processing is necessary for the purposes of the company’s legitimate interests or those of a third party.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party companies that provide services to us, including hosting and storage providers, as well as partners that process IP address information and analyze user experience.

You may also ask us to share specific personal data about you with third-party trading platforms. When you do, we will provide the personal data you have given us to those third-party trading platforms. Their use of your personal data is subject to their own privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with its affiliates or business partners. This enables the Company to access the resources necessary to enhance and improve the products and services it offers to its customers.

Where necessary to safeguard the rights of third parties or assets, The Company may disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors or buyers, or with lenders to the company or any other company in our corporate group, if such a transaction occurs (including the transfer or sale of assets belonging to the company or any other group company), or in connection with any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Cookies and Third-Party Services

We may use third-party services, including advertising partners that serve ads on our website and analytics providers. These parties may also use cookies or similar technologies.

Cookies are small text files stored on your device when you visit or access our official website. We use them to remember your settings, understand your preferences and browsing behaviour, and tailor products and services to enhance your experience. Cookies are also used for statistical purposes and analytics.

Some of the cookies we use are session cookies. These are temporarily stored on your device and expire when you close your browser. Others are persistent cookies that remain on your device after you close your browser. Persistent cookies help the website recognize you as a returning user and make it easier to access the site on subsequent visits.

Types of cookies:

We may use them according to their intended purpose:

Cookie type

Cookies are strictly necessary

Scope

These cookies are essential for accessing the features you’ve requested and for navigating our website. We use them to deliver the information, products, and services you’ve asked for.

They are necessary for your device to download and stream data, enabling you to browse the website, use its features, and return to pages you’ve visited before.

Additional Information

Cookies store certain personal information, such as your username and the date of your last login, to verify that you are logged in to the site.

They are automatically deleted when you close your web browser (session cookies).

Cookie type

Functionality cookies

Scope

Cookies help us recognize you whenever you visit our website and store your settings and preferences.

Additional Information

They remain active until their expiry date and are retained even after the browser is closed.

Type of cookie

Cookies for performance

Scope

We use cookies to collect statistical data on the site's performance and to help improve it. They also enable us to analyze how our official website is used.

Additional Information

Cookies store anonymous data that is not linked to any identified or identifiable natural person.

They may be deleted when you close your browser. Other cookies have no fixed expiry date.

Cookies are blocked or have been removed

To block or delete cookies, adjust your browser settings. The links below provide instructions for several popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, if this occurs, some or all of the website's features and functions may not work as expected.


ONLINE TRACKING NOTICE


The Company will retain your personal data for as long as necessary to fulfil the purposes of processing described in this policy, or for longer periods as permitted or required by applicable laws, regulations, policies, and applicable orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for an additional 12 months.

We routinely review the Personal Data we retain to confirm when it is no longer required.

9. Transfers of personal information to another country or an international organization

Your personal information may be transferred outside your country of residence, including to third countries, international organizations, or other jurisdictions. The Company takes all necessary steps to protect the personal information you provide and ensures that individuals can assert their rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or an international organization that the European Commission has determined offers an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
  • The transfer is carried out under a legally binding, enforceable agreement between public entities or authorities, in accordance with Article 46(2)(a).
  • The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. You can view these Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details on the security measures it uses to protect your personal data when it is transferred to third-party countries or international organizations. To request this information, please email info@wealthwaydigital.uk.

10. Personal Data Security

We have implemented appropriate organizational and technical measures to protect personal data. These safeguards help prevent accidental or unlawful destruction, loss, or alteration.

We cannot guarantee or warrant that the security of your personal data will be maintained without error. We also cannot be held liable for any indirect, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorized access by a third party, or any other cause beyond our control.

Where legal or other obligations beyond our control require it, we may need to share your personal information with third parties, such as public authorities. In these circumstances, we cannot control the security measures those third parties apply to your personal information.

Transmitting personal data over the internet is never completely secure. The Company cannot guarantee the security of any personal data you send to us online.

11. Hyperlinks to third-party websites

Links to third-party websites and applications may appear on this official website. These external sites and apps are not controlled or supervised by the company. We are not responsible for their collection or processing of personal data. This Policy does not apply to activities conducted through those sites or apps.

When you visit any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use their apps. We also advise reviewing these policies carefully before sharing any personal information with them.

12. Changes to this Policy

This Policy may be updated at any time. If we make changes, we will post the revised Policy on our official website. For significant modifications, we will also try to inform you through methods we deem appropriate and will publish a notice on our website. Unless specified otherwise, all amendments take effect upon publication of the updated Policy.

13. Your rights regarding your personal information

You have the right to ask us to verify the accuracy of the personal data we collect about you, to correct any errors, and to delete any personal data we do not require. You may also restrict certain types of processing of your personal information.

If you are an EEA resident, please visit this page:

You have rights concerning the personal information you provide to us. To exercise any of these rights, please email us at the address below.

Access rights

The Company can verify the accuracy of the personal data it processes about you. Once verified, you may access your personal data.

The Company will provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. Upon request, the data will be made available electronically.

The right to access personal data must be balanced with the rights and freedoms of others. If an access request would negatively impact another person’s rights or freedoms, the company may refuse the request or limit how it is fulfilled.

Right to rectification

The Company has the right to correct inaccurate personal data. You have the right to request that any incomplete personal data about you be corrected, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer needed for the purposes for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, on grounds specific to your situation, to the processing of your personal data based on legitimate interests pursued by us or by a third party; (d) Personal data have been processed unlawfully; or (e) Personal data must be removed to comply with the company's legal obligation.

This right does not apply if processing is necessary (a) to comply with a legal obligation under European Union or member state law; or (b) to establish, exercise, or defend legal claims.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may request that the company restrict the processing of your personal data.

If you request that processing of your personal data be restricted, it may be retained only with your consent, to establish, exercise, or defend legal rights, to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a member state.

Your Right to Data Portability

If processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to access and review the personal information you have provided to the company.

You have the right to request that your personal data be transferred directly from the company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. This right must not compromise the rights or freedoms of others.

Right to challenge

You may object at any time to the processing of your personal data based on the legitimate interests of the company or a third party. This also includes profiling carried out solely on the basis of those legitimate interests. If we can demonstrate compelling legitimate grounds that override your rights, freedoms, and interests, or if processing is required for the establishment, exercise, or defence of legal claims, we may continue processing; otherwise, we will stop.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to Decline Consent

You may withdraw your consent to our processing of your personal data at any time. This won't affect the lawfulness of any processing that relied on your consent before it was withdrawn.

You have the right to file a complaint with the supervisory authority that oversees you.

You may file an appeal with a supervisory authority established by a Member State to protect individuals’ fundamental rights concerning the processing of personal data within the European Union.

Laws of the European Union and its Member States may restrict your rights regarding your personal data, as set out in Section 13.

We will provide the information you request, in accordance with your rights under section 13 of this agreement, within one month of receiving your request. If necessary, we may extend this timeframe by up to two months, depending on the complexity of your request and the volume of requests we are handling. Within one month of receipt, we will notify you of any extension and explain the reasons.

Provided it does not conflict with section 13 of the law, the information you request under your section 13 rights will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or communicating the action taken. We may also decline to act.

If we have any doubts about the identity of the individual making the request, the company may request additional information.